Terms of Service

Last updated July 17, 2026

These Terms of Service (“Terms”) govern your access to and use of DiscoCollabs (the “Service”), operated by Quorra Agency (“DiscoCollabs”, “we”, “us”). By creating an account, installing our Shopify app, or otherwise using the Service, you agree to these Terms on behalf of yourself and the business you represent (the “Merchant”). If you do not agree, do not use the Service.

1. What the Service is

DiscoCollabs is a creator-marketing automation platform for e-commerce merchants. It orchestrates workflows across third-party platforms you already use, including:

• Shopify — syncing store, product, order, and discount data to run creator gifting, referral codes, and commission attribution;
• Discord — automating creator community onboarding, roles, briefs, quests, and notifications inside the Merchant’s Discord server;
• PayPal — preparing and orchestrating commission payouts that the Merchant initiates from the Merchant’s own PayPal account;
• collecting creator content, tax documents (such as IRS Form W-9), and payout details on the Merchant’s behalf.

The Service is a tool operated for the Merchant. Creators who interact with DiscoCollabs surfaces (gift claims, briefs, content submission, W-9 upload) do so in connection with their relationship with the Merchant, not with us.

2. Accounts and eligibility

• You must be at least 18 and able to form a binding contract to use the Service.
• Workspace signups require a company email address; the workspace is linked to the Merchant’s store and team.
• You are responsible for safeguarding your credentials and for all activity under your account. Tell us immediately at cayla@quorra.agency if you suspect unauthorized access.

3. Merchant obligations

As a Merchant, you agree to:

• use the Service only for lawful creator-marketing activity on stores and Discord servers you own or are authorized to operate;
• comply with the terms of every connected platform (Shopify, Discord, PayPal, Slack) and with applicable advertising and endorsement rules, including FTC disclosure requirements for creator content;
• obtain any consents you need from your creators before entering their information into the Service, and respond to their questions and requests about that data (see Section 4);
• not misuse the Service — no scraping beyond provided APIs, reverse engineering, reselling without our written consent, spamming creators, or interfering with the Service’s operation or other tenants’ data.

4. Creator data responsibilities

The Service stores creator profiles, social handles, addresses, content, commission records, payout emails, and tax documents on the Merchant’s behalf. For that data, the Merchant is the data controller and DiscoCollabs is a processor / service provider. The Merchant is responsible for having a lawful basis to collect it, keeping it accurate, honoring creators’ privacy rights, and using payout and tax information only for paying and reporting on those creators. Our Privacy policy describes how we handle this data.

5. Payments, payouts, and taxes

• The Merchant is solely responsible for funding payouts, for PayPal’s fees and terms, and for resolving payout disputes with creators.
• W-9 forms are collected from creators for the Merchant’s tax compliance and stored encrypted; the Merchant is responsible for its tax filings (for example, 1099 reporting). DiscoCollabs does not provide tax, legal, or accounting advice.
• Commission math is provided in good faith from the data connected platforms report to us; the Merchant should review ledger entries before paying them.

6. Fees and billing

Paid plans, where offered, are billed through Shopify’s billing system or as otherwise agreed in writing. Except where required by law, fees are non-refundable. We may change pricing with reasonable prior notice, effective on your next billing cycle.

7. Your content and our IP

The Merchant and its creators keep ownership of their content, store data, and trademarks. You grant us the limited license needed to host, process, transmit, and display that material solely to provide the Service. The Service itself — software, design, and documentation — is owned by Quorra Agency and its licensors, and no rights are granted except as stated in these Terms. Feedback you send us may be used without obligation.

8. Third-party platforms

The Service depends on third-party platforms (Shopify, Discord, PayPal, Slack, and our hosting subprocessors). We are not responsible for their availability, acts, or omissions, and your use of them is governed by their own terms. If a platform revokes or restricts API access, we may modify affected features without liability.

9. Termination

• You may stop using the Service and close your workspace at any time by uninstalling the app and emailing cayla@quorra.agency.
• We may suspend or terminate access immediately for breach of these Terms, unlawful use, risk to other tenants or platforms, or where required by law — with notice where practicable.
• Upon termination we will delete or return Merchant data as described in the Privacy policy; Sections 5, 7, and 10–13 survive termination.

10. Disclaimers

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that creator campaigns will achieve any particular result.

11. Limitation of liability

To the fullest extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenue, or data; and (b) our total aggregate liability arising out of or relating to the Service is capped at the greater of USD $100 or the amounts the Merchant paid us for the Service in the twelve (12) months before the event giving rise to the claim. Nothing here limits liability that cannot be limited by law.

12. Indemnification

The Merchant will defend and indemnify Quorra Agency against third-party claims arising from the Merchant’s store, products, creator relationships, content, or breach of these Terms, except to the extent caused by our own breach or misconduct.

13. Governing law

These Terms are governed by the laws of the State of Georgia, USA, without regard to conflict-of-laws rules, and the state and federal courts located in Georgia have exclusive jurisdiction over disputes not subject to an agreed alternative forum. Each party waives any objection to venue there.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced by email or in-product notice at least 14 days before they take effect; continued use after the effective date is acceptance. The “Last updated” date above always reflects the current version.

15. Contact

Questions about these Terms: Quorra Agency — cayla@quorra.agency.